Service Centre

Vancouver Island University has implemented processes to confirm that project requests are strategically aligned, and that both budget and internal resources may be allocated to them.

Before submitting your request to Campus Development, written approval is to be obtained from both:

• Dean, Director, or AVP
• Provost, Chief Financial Officer, or President (based on reporting)

Once your request, with both layers of approval, is received:

• Receipt of request is provided within 2 business days wherever possible.
• Requests are reviewed on a biweekly basis.
• The status of your request and next steps will be provided following the review.

Typical Capital Project Timeline 

Please be sure to review the project timeline infographic below before submitting your request.

It outlines the key phases of a project and the average duration of each stage. While timelines may vary depending on the complexity and scale of your initiative, this overview provides a general sense of how long your project may take from submission to completion.

Our Team & Our Work

The Campus Development team consists of 1 Senior Project Manager (vacant), 2 Project Managers (1 vacant), 2 Associate Project Managers (1 vacant), a financial analyst and an administrative support person. The team is responsible for managing all capital planning and project delivery activities at all VIU campuses.

We typically have between 250 and 300 projects “in the pipeline” (being planned, designed, or constructed) with approximately 100 to 120 of them “active” (being implemented) at any given time. These include everything from small, single-room renovations to new building construction.

To acquire technical input from Campus Development for your planning and budgetary purposes on capital upgrades such as: renovations, furniture reconfigurations, employee moves, or any other proposed changes to VIU's buildings, systems, or grounds, please complete and submit a Request for Consult Form.

What is a “Request for Consult”?

• This is a service we offer for initiatives that are supported in principle by your Department Head as well as the Provost, CFO or President.
• The engagement typically involves a few conversations with someone from our Capital Projects Team to review the needs, objectives, goals and proposed location. It typically involves a minor assessment of the proposed scope and a high-level response in memo format, including a preliminary estimate.

Having trouble opening the form? The form is actually a MS Outlook email template. Try saving the link/file to your computer and open it directly from Outlook. If you are still unable to open the form, please email Campus.Development@viu.ca to obtain it in an alternative format.

To engage with us on a capital upgrade that has been scoped / estimated, and is supported by your Department Head and the Provost, CFO or President, please complete and submit a Project Request Form. 

These include improvements such as: renovations, furniture reconfigurations, employee moves, or any other proposed changes to VIU's buildings, systems, or grounds,

What is a “Project Request”?

• This is a service we offer for initiatives that are approved by your Department Head as well as the Provost, CFO or President.
• This is for work that requires a significant degree of planning and coordination because it is: 
  • multi-disciplinary in nature,
  • usually involves a longer timeline (eg: weeks vs days), and
  • is higher in value.
• It is work that needs a Project Manager to lead and coordinate objectives, scope, schedule, budget, stakeholders and communications.

If this is not the nature of your request, please visit Facilities Services to submit a Service Request:

• A Service Request is a task-focused repair or installation, usually involves a shorter timeframe (days vs weeks), and is lower in value than a project. It is work that can usually be provided using Facilities Services Trades staff, or that involves a single trade provider (eg: Electrician, HVAC Tech, Building Maintenance Worker, Groundskeeper).

Having trouble opening the form? The form is actually a MS Outlook email template. Try saving the link/file to your computer and open it directly from Outlook. If you are still unable to open the form, please email Campus.Development@viu.ca to obtain it in an alternative format.

To enquire with our Capital Planning and Projects Team for any other reason, please connect with us by emailing Campus.Development@viu.ca. We will direct your message to the right place. We aim to respond to enquiries within 2 business days.